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Pulse Labs is the premier user research, measurement, and analytics solution for developers, designers, and platforms creating the next generation of human-computer interfaces with smart devices. The increasing prevalence of smart devices, IoT, and voice integrated technology in the home, the car, and portable devices is changing how people interact with technology. Pulse Labs works closely with the major platforms (Amazon, Google, etc.) as they create this new technology, as well as with developers from top brands, to help make their technology great through feedback and data from real world users.
Pulse Labs seeks an analytical, driven, and detail-oriented Operations Device Specialist to own our smart device inventory process, including shipping and receiving, device maintenance, removing panelist data from devices, and providing customer support to panelists that are using our devices for testing. We’re looking for a motivated self-starter who identifies needs and finds the solutions, and who will make sure panelists get top-notch support.
Note: This role will require about 1-2 days a week in-person in our Salt Lake City office to process device shipments.
You will be the first person in this role, and so you will have a lot of input into how our device program is built and the processes that are put in place!
If you think you would be a good fit for this role, please email your resume and cover letter to firstname.lastname@example.org and specify that you are applying for the Operations Device Specialist position. We look forward to hearing from you!