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Smart Technology is Becoming People's Sixth Sense

To leverage that for business, Pulse labs knows that technology is only as smart as brands make it. And "smart" requires understanding the human side of HMI.

Pulse STC Makes Your Smart Technology Invaluable

The Pulse Labs Smart Tech Camera™ (STC) solution provides granular and human-centric insights on how technology can best enhance your customers' lives-- and keep them coming back.

Product Development & Testing

Product Development & Testing

"Research Compression" means less time to make more decisions. STC provides the richest insights to make better and faster development and testing decisions.

Sales, Service & Training Materials

Sales, Service & Training Materials

Knowing real-world customer joys and challenges with your technology helps you stay ahead of curve. STC informs sales, service and training guidance to optimize the customer experience.

Marketing

Marketing

The most effective marketing emphasizes your best attributes and what's important to customers. STC informs that using real drivers.

Competitive Benchmarking

Competitive Benchmarking

The best way to reveal best in class is by studying the competition under real-world conditions using STC.

Safety & Technical Issue Detection

Safety & Technical Issue Detection

The best way to reveal best in class is by studying the competition under real-world conditions using STC.

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Pulse Labs created a testing platform that gives us a uniquely deep view into our users’ thoughts and behaviors in what has traditionally been one of the hardest places to get naturalistic insights—a moving car.

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— Steve Higgins

Head of Google Assistant Auto

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Listen to the Tech Talk

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Listening is one of the best ways to learn. Listening to a conversation is the best way to learn how successful technology makes peoples' lives better. And when successful, the door is open wide for additional revenue opportunities.

Pulse Labs captures these conversations tied to specific user journeys and converts those to insights. Those empower our customers to benchmark and optimize voice capabilities.

Coming 2023!

The Immense Amount of Information People Share on Social Platforms Creates Business Opportunities

Pulse Labs scientists are envisioning a social dynamic element that will make leveraging the world of social easier and more productive. Watch this space.

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When you really understand the voice of the customer, that knowledge can influence everything from marketing to product development to marketplace dynamics.

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— Abhishek Singhal

Neato Robotics

Environments

Auto

Auto

Pulse Labs has unrivaled expertise in unpacking how people and technology interact in vehicles. Those insights help clients understand how to optimize CX and driver revenue.

Home

Home

Technology has created an ideally seamless bridge across all aspects of our lives--bringing the outside world into our homes. Pulse Labs quantifies the successes and gaps to help brands capitalize on their consumers' complete smart tech experiences.

Mobile

Mobile

Our mobile devices keep us informed, connected and entertained. Pulse Labs Smart Tech insights keeps you connected to consumers and how well that technology supports their needs.

Work

Work

Smart technology means we can work from almost anywhere. That means the better the technology, the more productive we all are.

Experience our Power Portal™

Experience our Power Portal™

The Pulse Labs Power Portal™ is a one-stop online destination that gives your entire team immediate and on-demand access to focused insights across video, audio and customer feedback.

Learn About our AI, ML & CBE’s

Learn About our AI, ML & CBE’s

Our proprietary AI/ML models analyze data at scale to group information into simple Categorized Behavioral Elements™ (CBEs) and then surface the most relevant information for your business objectives. This means your time is spent taking action, not mining.

Technology Experts

Technology Experts

The Pulse Labs Smart Technology Team brings years of HMI experience across industries and technology platforms. Our Heartbeat Team has completed countless studies in the Smart Technology Arena.