The Best Insights have a Pulse
Pulse Labs provides rich and contextual insights on how humans engage with technology to drive your business forward. Those insights are rapid, powerful, contextual and easy to access across your organization.
Rapid access to results speeds decision-making
Whether for our custom or benchmark solutions, our partners access results on demand through our online insights interface, which means quicker consensus and faster decision-making.
Proprietary AI/ML models analyze data at scale
Pulse Labs unique AI data analysis models surface the most relevant information for your business objectives, optimizing your time to focus on actionability instead of mining.
The optimal and efficient combination of inputs
Pulse Labs captures the complete spectrum of HMI dynamics across video, audio and customer feedback. That capture is tailored to our customers’ specific needs to drive efficiencies.
Secure, private, and compliant
All access to the Pulse Labs platform is password protected—for both clients and consumer participants—and participant PII is kept confidential.
Industries with a Pulse
Industries that use Pulse Labs for insights have a common goal: great customer experiences. Pulse helps them reach that goal quickly with powerful tools that provide fast and actionable insights.
Automotive
Vehicle technology is changing faster than ever. Pulse Labs provides a suite of solutions that help automakers and suppliers make better decisions faster.
Public Sector & Universities
Government and their university partners work to keep us safe and to create standards around that. Pulse Labs ability to show real people with real technology helps Government agencies keep pace.
Retail & Ecommerce
The Pulse Labs platform can track and report on user interactions with wearable devices through custom integrations with these devices and their software.
Smart Technology
In its ideal state, smart technology improves peoples' lives. Pulse Labs insights ensures a timely window into the human and machine relationship to help brands reach the ideal.
Other Innovators
The industries above are all innovators in their own way. But they're not the only ones. Pulse Labs capabilities are industry-agnostic and help other innovators drive their businesses forward.
Pulse Labs Solutions Apply Everywhere You Need Insights
Pulse Labs suite of solutions serve as a single source of truth from your most important data sources—consumers—across video, audio, feedback and opinions
Product Development & Testing
"Research Compression" means less time to make more decisions. Yet product development and testing needs to be timely. Pulse Labs solutions empower development to keep pace with consumer demand--and the competition
Sales, Service & Training Materials
A great customer experience is driven by knowledgeable sales and service teams. Pulse Labs makes customer feedback accessible, so brands can optimize sales and service materials. You're pre-equipped to help the customer!
Marketing
Marketing differentiates your brand and your products. Pulse Labs informs marketing content with honest consumer feedback.
Competitive Benchmarking
To stay competitive, you need an unbiased and timely Pulse on the competition under real-world conditions.
Safety & Technical Issue Detection
Pulse Labs solutions keeps you one step ahead of product issues, which keeps you ahead of the competition and recalls.
Platforms
Camera
Pulse Labs knows that a video is worth 1000 surveys, like a picture is worth 1000 words. Like no other medium, a camera captures HMI fidelity like nothing else.
Voice
In some cases, it's all about the voice—humans speaking to technology and the technology responding. Pulse captures these interactions and processes them into useful actionability.
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