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AI Tube: Watch where platforms win, or lose

Pulse Labs • August 8, 2023
AI Tube: Watch where platforms win, or lose

As part of AIQ's effort to compile a comprehensive overview of users' real-time experiences across various AI platforms, this selection of videos captures real prompts and user reactions. Our AIQ database of thousands of videos is growing monthly. We'll periodically pull a few to compare and contrast.

These videos are shared to shed light on the users' perspectives and highlight potential uses- and limitations - of AI across different use cases.

Like all customer experiences, there are positive ones and not so positive ones. You can see both from users of GPT-3.5 and Bing.

"Cool hashtags for farm weddings" 👍

GPT–3.5  • Female • Millennial

I think it's extremely creative, a lot more creative than I thought it had the capability of doing.

“List all the Super Bowl championship winning teams” 👎

GPT-3.5 • Male • Gen X

The listing order is incorrect. It’s missing two years worth of data.

“How do terminal colors work?” 👍

Bing • Male • Gen Z

Transparent about where it's getting its data.

“Where can I take my children in Cincinnati to do something fun?” 👎

Bing • Female • Millennial

Even though I said “where” it’s listing what I can do. I feel like I could’ve gotten better answers.

Three Ways the Auto Industry Can Leverage Generative AI

By Pulse Labs • August 15, 2023
For most consumers, buying a vehicle is one of the largest purchasing decisions they will make, second only to homeownership. This kind of expensive, long-lasting decision is often emotional, and, at least in the consumer's mind, not easy to undo. With vehicle technology advancing faster than ever, consumers

AI: A Useful Travel Agent

By Pulse Labs • August 1, 2023
Travel and trip planning is seen as a natural use case for AI platforms. In the planning stage, consumers are making large considered purchases and need to compare and weigh different options with a number of variables. Consumers see high potential in AI’s ability to alleviate trip planning

Is GPT-4 worth the extra cost?

By Pulse Labs • July 25, 2023
Open AI has a freemium model whereby GPT-3.5 is free and GPT-4 (“Plus”) is not. Understandably, there are questions about whether GPT-4 is worth the cost. Is it better? How much better?One simple answer is: GPT-4 is 8% better.Why? The perceived quality of the response.

Top topics: travel and trip planning videos

By Pulse Labs • July 13, 2023
In AIQ, one component of the research design that we call “self-directed” is to let users decide what they want to do on an assigned AI platform. While the topics and interests they chose vary, overall we see certain topics and use cases emerge as the most popular.

Younger users want more human-like AI

By Pulse Labs • June 26, 2023
Across all users, the top three reasons for choosing a preferred AI response in our blinded tests are:Feels accurateFeels relevantFeels completeIn addition, among younger users, the attribute “feels human like” increases in importance. This video of a young user asking Bard for a breakup

AITube: Watch what happens on each platform

By Pulse Labs • June 26, 2023
Our study captures hundreds of videos of actual user experiences with the four AI platforms. A unique and powerful aspect of AIQ™️ is the ability to see these interactions in the moment.Two videos were chosen for each AI platform that demonstrate meaningful user insights. See what users

AIQ Stories

By Pulse Labs • June 1, 2023
Where AI becomes first choice over searchSearch is so dominant that it’s stunning to think it could be replaced by something else. But if you can only start in one place, where would you start? We asked that question of 227 US consumers familiar with AI to
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